The Health Happens in Libraries team from WebJunction.org has posted the new article “Just Another Day at the Desk: squirrels, professional ethics and consumer health information” with resources to support public libraries as you provide ethical responses to consumer health information requests. It also provides resources such as the guide Understanding Ethics and Privacy in Health Information and Services. It includes guidance on how to provide ethical services when you aren’t a health expert; ethical communication practices for when you and your patron speak different languages; and how to maintain an ethical and reliable collection for health information consumers. The guide also includes individual and team reflection questions to help you consider these topics proactively. To read the article, please visit: bit.ly/1XSxRqJ To see the pathway and guide: bit.ly/1RpYsYh
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