Many individuals do not understand the benefits, harms, and risks of treatment, even after signing a consent form. This raises patient safety and liability concerns, and runs counter to person-centered care. AHRQ (Agency for Healthcare Research and Quality) has developed two interactive training modules that teach clear, comprehensive, engaging communication strategies that hospitals and clinical teams can use to ensure that people understand the benefits, harms, and risks of their alternatives, including the option of not having any treatment. AHRQ has also developed an implementation guide to provide guidance for implementing the training modules using a quality improvement (QI) approach. To access more information and a link to the free training, please see: https://nnlm.gov/bhic/hhye.
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