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The Health Education and Literacy (HEAL) Program® from Literacy for Life addresses health literacy through classes for adults seeking to improve their health care knowledge and thorough training for medical professionals. The HEAL presentations engage medical providers in a discussion about health literacy, and the HEAL classes focus on patient engagement and empowerment. The 45-minute presentation… Read More »
Posted in: Health Information Literacy
Earlier this month the Centers for Medicare and Medicaid Services (CMS) announced two new models from the CMS Innovation Center. The Beneficiary Engagement and Incentives (BEI) Models — the Shared Decision Making Model and the Direct Decision Support Model — which will test different approaches to shared decision making, acknowledging that beneficiaries make decisions regarding… Read More »
To learn more about how clinicians use “teach-back” to improve communication with patients, access AHRQ’s Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients. The new resource features evidence-based interventions for implementing the teach-back technique in primary care practices. With teach-back, clinicians ask patients or family members to explain in their own… Read More »