NEO Shop Talk
The blog of the NNLM Evaluation Office

May

19

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The Good News about Bad News

Posted by on May 19th, 2017 3 comments

Years ago, I conducted a campus climate assessment for a smallish university. Campus climate assessments are just an academic-fancy word for student satisfaction surveys. Our results were mostly positive because, in general, our college students were a happy bunch. But, even in the Magic Kingdom of College, nothing is perfect.  Ratings for the campus computer labs… Read More »

Posted in: Participatory Evaluation, Practical Evaluation

May

12

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NEO Shop Talk Renovation is Afoot

Posted by on May 12th, 2017 0 comments

Happy Friday, readers.  NEO Shop Talk is getting a makeover this weekend, so we won’t be posting an article today.  We will be back next Friday with our usual pithy advice about Do-It-Yourself evaluation.

Posted in: News

May

05

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Three Ways to Set Social Media Benchmarks

Posted by on May 5th, 2017 4 comments

As I’ve been studying social media evaluation, one thing that has intrigued me is the process of setting up a target for your organization’s objectives. A target is “the threshold or level that must be attained to determine success” (NEO Booklet #2). How do you know if you’ve set a reasonable target to measure your… Read More »

Posted in: Practical Evaluation

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