Apparently Survey Monkey has undergone a major re-design. You might want to take a look before you need to use it again.
In my quick tour around the updated site, I noticed the list manager feature is much improved. It stores your recipient list and messages with the survey, so there is less opportunity for error (like sending your survey to someone else’s list!). You now create and store your recipient list with the survey and access it under the collect button: just hit the collect button for a specific survey, and you’ll find the distribution list for that survey. (You create your distribution list there too.)
The other major change I discovered is that inactive surveys are archived and it can take up to 24 hours to restore data from archived surveys. (I couldn’t find any notations about how long surveys are inactive before they are archived.) Only the data takes time to restore, though. You do not have to restore questionnaires if you want to copy them for the basis of a new survey. When you hit the “create survey” button, a list appears of the surveys in the account that can be copied and archived surveys are included in that list.
It would be great if others using Survey Monkey could give us all a heads-up on changes you find (for better or worse) by inserting comments to this post. Instructions for adding comments can be found by clicking on “How to Participate” under “About OERC Blog” to the left.