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Posts by archive: October 2015

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Oct

30

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Boosting Response Rates with Invitation Letters

Posted by on October 30th, 2015 0 comments

Today’s topic: The humble survey invitation letter. I used to think of the invitation letter (or email) as a “questionnaire delivery device.”  You needed some way to get the URL to your prospective respondents, and the letter (or, more specifically, the email) was how you distributed the link. The invitation email was always an afterthought,… Read More »

Posted in: News, Questionnaires and Surveys

Oct

23

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Group Learning about Evaluation

Posted by on October 23rd, 2015 0 comments

I recently got to participate in a very successful roundtable at a library conference.  I co-moderated an evaluation roundtable entitled “Library assessment: You’ve measured your success – now how do you get people to listen?” with OU-Tulsa Schusterman Library Associate Director Katie Prentice at the South Central Chapter of the Medical Library Association Annual Meeting… Read More »

Posted in: Library Value, News, Practical Evaluation

Oct

16

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OERC Travels: The Michigan Health Sciences Libraries Association

Posted by on October 16th, 2015 0 comments

I love to talk about evaluation strategies that can make our organizational successes more visible.  So I was thrilled for the opportunity to team-teach a continuing education workshop with Beth Layton,  Associate Director of the NN/LM Greater Midwest Region, at the annual Michigan Health Sciences Libraries Association (MHSLA) meeting. We taught Measuring What Matters to… Read More »

Posted in: NEO Projects, News

Oct

09

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Creative Annual Reports

Posted by on October 9th, 2015 0 comments

Ah, the annual report – at its best we expect to see a glossy booklet with pie charts, short paragraphs and some quotes. At its worst it can be pages of dry text. Our main hope with annual reports is that our stakeholders and others will read them and be impressed with the successes of… Read More »

Posted in: Data Visualization, Library Value, News, Practical Evaluation

Oct

02

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DYI: Two Great Photovoice Guides

Posted by on October 2nd, 2015 0 comments

Photovoice is an evaluation method for the times.  This method engages program stakeholders (learners; service recipients; community members) in taking photographs and using them as springboards to express their experiences and points of view.  With the prevalence of cameras in mobile devices, along with social media forums, most of us already are engaging in the… Read More »

Posted in: Qualitative Methods, Storytelling

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