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The Nielsen Norman Group (NNG) conducts research and publishes information about user experience with interfaces. NNG was an early critic of the troubled “healthcare.gov” web site: “Healthcare.gov’s Account Setup: 10 Broken Usability Guidelines.” recent post (“Talking with participants during a usability test”) provided tips for facilitating usability tests that could be very useful whenever you’re… Read More »
In our health information outreach work we are expected to provide evidence of the value of our work, but there are varying definitions of the word “evidence.” The classical evidence-based medicine approach (featuring results from randomized controlled clinical trials) is a model that is not always relevant in our work. At the 2013 EBLIP7 meeting… Read More »
“Utilizing grounded theory to explore the information-seeking behavior of senior nursing students.” Duncan V; Holtslander, L. J Med Lib Assoc 100(1) January 2012:20-27. In this very practical article, the authors describe the steps they took to analyze qualitative data from written records that nursing students kept about their experiences with finding information in the CINAHL… Read More »