NEO Shop Talk
The blog of the NNLM Evaluation Office

Oct

20

Date prong graphic

Social Exchange Theory and Questionnaires Part 2: Communication and Distribution

Posted by on October 20th, 2017 0 comments

Last week we talked about how to think about questionnaire design in terms of social exchange theory – how to lower perceived cost and raise perceived rewards and trust in order to get people to complete a questionnaire. But there’s more to getting people to complete a questionnaire than its design.  There are the words… Read More »

Posted in: Blog, Questionnaires and Surveys


Oct

16

Date prong graphic

Social Exchange Theory and Questionnaires Part 1: Questionnaire Design

Posted by on October 16th, 2017 0 comments

Getting a high response rate is an important part of trusting the information you get from a questionnaire.  Don Dillman, a guru of questionnaire research, says that to get a good response rate it helps to see questionnaires as part of a social exchange.  Social Exchange Theory is the theory that “people are more likely… Read More »

Posted in: Blog, Bloggers' Bookshelf, Questionnaires and Surveys


Oct

06

Date prong graphic

DIY Build Your Own Culture of Evaluation

Posted by on October 6th, 2017 0 comments

Our organization has a culture of evaluation. Oooh, doesn’t that sound impressive? In fact, I confess to using that term, culture of evaluation, in describing the NNLM Evaluation Office’s mission. However, if someone ever asked me to explain concretely what a culture of evaluation actually looks like, it would have taken some fast Googling, er,… Read More »

Posted in: Blog, Practical Evaluation


This project is funded by the National Library of Medicine (NLM), National Institutes of Health (NIH) under cooperative agreement number UG4LM012343 with the University of Washington.

NNLM and NATIONAL NETWORK OF LIBRARIES OF MEDICINE are service marks of the US Department of Health and Human Services | Copyright | Download PDF Reader