Margaret McGhee Appointed Chief of NLM Public Services Division!

Posted by Alan Carr on December 2nd, 2019 Posted in: Announcements, General

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National Library of Medicine Associate Director for Library Operations Joyce Backus has announced the appointment of Margaret McGhee as Chief, NLM Public Services Division. She will assume this role on December 9. Ms. McGhee will lead the Division responsible for several key NLM programs, including MedlinePlus, the main web site, customer service, management and preservation of the collection, and delivery of onsite services and interlibrary loans. Ms. McGhee brings solid experience in serving a variety of library users to her new position.

Ms. McGhee comes to NLM from the NIH Library, whose mission is to serve the biomedical researchers, clinicians and administration of the NIH, where she is the Chief of the Education Services Branch. She has experience overseeing the Library’s efforts to optimize customer experience using the Balanced Scorecard strategic planning tool, and managing the informationist program, bibliometrics services, instruction and training, communications, and outreach and marketing program.

From 2016-2018, Ms. McGhee was the Head of the Collection Management Unit in the Preservation and Collection Management Section of NLM, where she directed a portfolio to maintain the physical collections and provide information services to library users. She served as the Technology Librarian in the NLM National Network Office managing library services, contracts and grants from 2014-2016. From 2005-2014 she was a Librarian in the MEDLARS Management Section of NLM’s Bibliographic Services Division, supporting MEDLINE/PubMed and other NLM databases. She started her professional career in 1984 as a Technical Literature Searcher at CPC International in Bedford Park, IL. Margaret has an MLIS from the University of Texas, Austin, and BS degrees in biology and chemistry from Quincy University, IL.