New NNLM On-Demand Class Available Through April 30, “Introduction to Health Reference: Ethics and Best Practices”

Posted by Alan Carr on February 10th, 2020 Posted in: Communications Tools, Education & Training, General, Security Issues
Tags: best practices, ethics, health reference interview

---

Registration is now available for the new NNLM on-demand class, Introduction to Health Reference: Ethics and Best Practices, which will be open through April 30, 2020. The class is approved for 4 MLA CE credits and qualifies for CHIS Level 1 and Level 2. Learn how to conduct a health reference interview using ethical and effective communication strategies in this 4 credit/4 module asynchronous online class. Through interactive, self-paced tutorials, discussion forums, and a synthesis exercise, users will learn:

• What is a health reference interview
• How the library can protect patrons’ health privacy and confidentiality using ethical guidelines from library associations
• Effective communication strategies to identify the health information needs of patrons
• Simple methods for evaluating online health information that can be easily explained to patrons