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Introducing the new NN/LM DOCLINE Coordination Office

Posted by on May 3rd, 2016 Posted in: DOCLINE


Ashley CuffiaStarting on May 1st, 2016, the National Network of Libraries of Medicine user support for DOCLINE will be managed by the NN/LM DOCLINE Coordination Office (NDCO). This office is hosted by the Southeastern/Atlantic Region at the Health Sciences and Human Services Library of the University of Maryland Baltimore Campus and will be coordinated by Ashley Cuffia.

This new national office will combine all customer service for DOCLINE into one office to streamline and centralize user support. In addition to handling the day-to-day customer support of DOCLINE, NDCO will also provide DOCLINE training and LinkOut assistance.

The NN/LM will be eliminating all 1-800 service, so a dedicated telephone number and email address have been created for NDCO. Please contact Ashley at the phone number or email denoted below with any questions. The NDCO office hours of operation will be 9:00 AM ET through 7:00 PM ET, to allow for expanded coverage.

Ashley Cuffia, Coordinator
National Network of Libraries of Medicine
DOCLINE Coordination Office (NDCO)
Health Sciences and Human Services Library
University of Maryland, Baltimore
410-706-4173
DOCLINE@hshsl.umaryland.edu

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Funded under cooperative agreement number UG4LM012345 with the University of North Texas Health Science Center - Gibson D. Lewis Library, and awarded by the DHHS, NIH, National Library of Medicine.

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