In this entry, we can see how a library can truly be integrated into all aspects of a hospital. Key conversations and offering a high level of individualized service can show the value of a library to the medical community.
By Christine Willis, MLIS, Librarian, Noble Learning Resource Center, Shepherd Center
The Noble Learning Resource Center is a hidden gem at Shepherd Center. During the past two years the number of requests to the library has practically doubled but as we all know, libraries are more than numbers. Some of these requests go to the heart of what the library resource center can provide for a hospital and its patients.
The NLRC has become a place for a mother to check out books on brain injury as she is learning to cope with her adult son’s injury.
These may seem like typical requests for a library, and they are, but for the recipients of this information it is as if the Noble Learning Resource Center is the only place that could help them find exactly what they need.
In early 2011 I had a conversation with a member of the Shepherd Center Foundation who funds the library about what the Noble Learning Resource Center provides. He wanted to know what a potential donor should know about the NLRC. I shared with him that the NLRC is more than a place where people can check out medical books. It offers patients, families and staff the opportunity to learn and to better patient outcomes. After a little more discussion regarding the services and databases offered I did share some statistics and the library budget. This gentleman was shocked that the library did all that I had described with the relatively small budget it uses to operate. This conversation may turn into more funding or it may not, but I have heard this same gentleman brag about the library to co-workers and visitors when before our meeting I don’t think he quite understood what all went on in this little room down the hall. Some days it’s the small victories that really matter.