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Posts by archive: October 2017

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Oct

27

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Welcome to Sunnydale

Posted by on October 27th, 2017 0 comments

It’s the spookiest time of the year! To help celebrate, we’re visiting our favorite fictional town, Sunnydale. If you’re a long-time reader of Shop Talk, you might already be familiar with the posts about librarians reaching out to the vampire population in Sunnydale. The first post about Sunnydale was Developing Program Outcomes using the Kirkpatrick… Read More »

Posted in: Blog

Oct

20

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Social Exchange Theory and Questionnaires Part 2: Communication and Distribution

Posted by on October 20th, 2017 0 comments

Last week we talked about how to think about questionnaire design in terms of social exchange theory – how to lower perceived cost and raise perceived rewards and trust in order to get people to complete a questionnaire. But there’s more to getting people to complete a questionnaire than its design.  There are the words… Read More »

Posted in: Blog, Questionnaires and Surveys

Oct

16

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Social Exchange Theory and Questionnaires Part 1: Questionnaire Design

Posted by on October 16th, 2017 0 comments

Getting a high response rate is an important part of trusting the information you get from a questionnaire.  Don Dillman, a guru of questionnaire research, says that to get a good response rate it helps to see questionnaires as part of a social exchange.  Social Exchange Theory is the theory that “people are more likely… Read More »

Posted in: Blog, Questionnaires and Surveys

Oct

06

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DIY Build Your Own Culture of Evaluation

Posted by on October 6th, 2017 0 comments

Our organization has a culture of evaluation. Oooh, doesn’t that sound impressive? In fact, I confess to using that term, culture of evaluation, in describing the NNLM Evaluation Office’s mission. However, if someone ever asked me to explain concretely what a culture of evaluation actually looks like, it would have taken some fast Googling, er,… Read More »

Posted in: Blog

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